Frequently Asked Questions
More about Sommailier’s French wine club membership.
Each quarter we feature different French wineries and hand-select 6 different wines (3 reds and 3 whites). These wines are shipped to our members, accompanied by in-depth information about the winery, and wine making process, as well as selected recipes. You may subscribe as a member, or send the membership as a gift to someone else for a predetermined number of shipments.
Your first shipment will arrive within 7 to 10 days of your order. Subsequent shipments will be sent every 3 months, approximately. We are working with local carriers specialized in wine distribution to make sure your wine will ship in optimum conditions. They will try up to 3 times before sending the wine back to us. An adult (at least 21 years old) signature is required to receive your shipment. Occasional shipments may be delayed to conditions of extreme heat or cold temperatures. We will let you know if this happens.
Yes. An adult (at least 21 years old) signature is required to receive your order. It is always a good idea to ship to an address where an adult is normally present because this keeps the recipient from having to go and pick up the shipment at the carrier’s local center. Business addresses are highly recommended for this reason.
Absolutely, just let us know and we can send you red only, white only, or a mix of both! Our best seller is the 6-bottle mix of reds and whites so you can experience more exclusive wines in every quarterly shipment. We will customize your membership to fit your needs.
Please contact us with his/her contact details, or ask your friend to mention your name when joining. If your friend does join, we’ll send you a gift. Click here to refer your friend to Sommailier.
Shipping is possible in most states when not prohibited by law. Please contact us at info@somMailier.com for more information.
While we hope this will never happen, you may cancel your membership at any time by emailing us at Info@sommailier.com or by calling us 1.800.211.8909. Provide your name and address and we’ll take care of the rest for you.
Absolutely. Sommailier’s founder, Laurent Yung, has family in Bordeaux that owns and manages several exclusive vineyards, and we are happy to organize a personalized visit in one of the wineries while you visit this beautiful region of France. Simply contact us and let us know when you are planning your trip!
- Discover exclusive handcrafted wines from France. These are wines that aren’t sold anywhere else in the US!
- Discover small boutique French wineries and their fascinating stories.
- Convenient, “to your door” delivery.
- 100% satisfaction guaranteed. We will replace or refund any spoiled or damaged wine.
- When you visit Bordeaux, France, we offer an exclusive VIP tour of some of our family wineries for an unforgettable experience!
Your digital gift card can be sent out by email the day of your purchase, making it the perfect last minute gift! Alternatively, you can schedule the gift card to send whenever you want so that your gift arrives just in time. When making a day-of e-gift card purchase, it may take up to 2 hours for your digital gift card to reach your recipient’s email as well as for you to receive email confirmation of your order.
somMailier digital gift cards can be used toward purchases from our wine cellar pages or toward the first order when joining our club. The gift cards can not be used toward the purchase of other gift cards.
Sommailier does not share, rent or disclose your contact details to other companies with the exception to our shipper who will use your email address to send your tracking information.
Yes. We use the latest encryption technology to fully protect your privacy and any information you provide, including credit card number, name and address, and any personal data. We collect only the information you choose to provide and we never make that information available to any third parties interested in contacting you without your consent. Any information you share with us will be used solely to service your membership.