Frequently Asked Questions

Your first shipment will arrive within 7 to 10 days of your order. Subsequent shipments will be sent every 3 months, approximately. We are working with local carriers specialized in wine distribution to make sure your wine will ship in optimum conditions. They will try up to 3 times before sending the wine back to us. An adult (at least 21 years old) signature is required to receive your shipment. Occasional shipments may be delayed to conditions of extreme heat or cold temperatures. We will let you know if this happens.

Yes. An adult (at least 21 years old) signature is required to receive your order. It is always a good idea to ship to an address where an adult is normally present because this keeps the recipient from having to go and pick up the shipment at the carrier’s local center. Business addresses are highly recommended for this reason.

If you are subscribing for yourself, you will be billed automatically right before we ship your wines to you. If you are sending a gift, you’ll be billed up front for the total number of gift shipments you wish to give.

There are no membership fees, you just pay as you go and can cancel at any time.

Absolutely, just let us know and we can send you red only, white only, or a mix of both! Our best seller is the 6-bottle mix of reds and whites so you can experience more exclusive wines in every quarterly shipment without being overwhelmed by too many bottles. We will customize your membership to fit your needs.

Although wine tastes vary from person to person, we stand behind our selections and if you receive a wine that has turned, we will reship a replacement with our next shipment or refund you the price of that bottle.

YES! Sommailier wine club reorders are available while supplies last, and always at a discount of the normal retail price.

Please contact us with his/her contact details, or ask your friend to mention your name when joining. If your friend does join, we’ll send you a gift. Click here to refer your friend to Sommailier.

Shipping is possible in most states when not prohibited by law. Please contact us at info@somMailier.com for more information.

While we hope this will never happen, you may cancel your membership at any time by emailing us at Info@sommailier.com or by calling us 1.800.211.8909. Provide your name and address and we’ll take care of the rest for you.

Absolutely. Sommailier’s founder, Laurent Yung, has family in Bordeaux that owns and manages several exclusive vineyards, and we are happy to organize a personalized visit in one of the wineries while you visit this beautiful region of France. Simply contact us and let us know when you are planning your trip!

• Discover exclusive handcrafted wines from France. These are wines that aren’t sold anywhere else in the US!
• Discover small boutique French wineries and their fascinating stories.
• Convenient, “to your door” delivery.
• 100% satisfaction guaranteed. We will replace or refund any spoiled or damaged wine.
• When you visit Bordeaux, France, we offer an exclusive VIP tour of some of our family wineries for an unforgettable experience!

Sommailier does not share, rent or disclose your contact details to other companies with the exception to our shipper who will use your email address to send your tracking information.

Yes. We use the latest encryption technology to fully protect your privacy and any information you provide, including credit card number, name and address, and any personal data. We collect only the information you choose to provide and we never make that information available to any third parties interested in contacting you without your consent. Any information you share with us will be used solely to service your membership.